This Privacy Policy describes how Vellarin AI(“Vellarin”, “we”, “us”) collects, uses, and shares information about you when you visit www.vellarin.ai (the “Site”) or interact with our services.
By using the Site, you agree to this Policy. If you do not agree, please do not use the Site.
1. Who we are
Vellarin AI is an AI Studio headquartered in Miami, Florida, United States. We provide AI agents, automations, custom software, AI tools, and Generative Engine Optimization (GEO) for small and medium-sized businesses.
For data-protection purposes, we are the data controller.
- Email: info@vellarin.ai
- Phone: +1 (202) 351-1599
- Address: Vellarin AI, Miami, Florida, United States
2. Information we collect
Information you provide. When you submit a form on the Site (contact form, free GEO audit), we collect:
- Name
- Email address
- Phone number (optional)
- Company name (optional)
- Service interest
- Message content
- Domain (for GEO audit requests)
Information collected automatically. Our hosting and infrastructure providers process basic technical information for security and operations: IP address, browser type, pages visited, date and time, referring URL.
We do not use third-party advertising cookies or behavioral tracking.
3. How we use your information
- Respond to your inquiries and provide requested services
- Send proposals, quotes, and related business communications
- Operate, maintain, and improve the Site
- Detect, prevent, and address fraud or security issues
- Comply with legal obligations
4. Legal basis (EU/UK/EEA users)
Where the GDPR applies, we process personal data on these bases:
- Consent — when you voluntarily submit a form.
- Legitimate interests — to respond to inquiries, prevent fraud, and operate our business.
- Legal obligation — to comply with applicable laws.
6. International data transfers
Our service providers are primarily in the United States. If you access the Site from outside the U.S., your information may be transferred to and processed in the U.S. We rely on Standard Contractual Clauses or equivalent safeguards where required by EU/UK/Brazilian law.
7. Data retention
We retain personal data only as long as necessary:
- Inquiry data (contact form, GEO audit): up to 24 months from last interaction
- Business records (signed contracts, invoices): as required by tax and commercial law, typically 5–10 years
- Technical logs: up to 12 months
When data is no longer needed, we delete or anonymize it.
8. Your rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Rectify inaccurate or incomplete data
- Erase your data (“right to be forgotten”)
- Restrict or object to processing
- Data portability — receive your data in a structured format
- Withdraw consent at any time (does not affect prior lawful processing)
- Lodge a complaint with your local data protection authority
California residents (CCPA/CPRA): you have additional rights to know, delete, opt out of sale or sharing (we do not sell or share), and not be discriminated against for exercising your rights.
Brazil residents (LGPD): you have substantially similar rights including confirmation of processing, access, correction, anonymization, blocking, deletion, and portability.
To exercise any right, email info@vellarin.ai. We respond within 30 days (or as required by applicable law).
10. Security
We use industry-standard administrative, technical, and physical safeguards to protect your information (HTTPS in transit, encryption at rest, access controls). No system is 100% secure; we cannot guarantee absolute security.
11. Children’s privacy
The Site is not directed to children under 13 (or under 16 in the EEA/UK). We do not knowingly collect personal data from minors. If you believe we have collected such data, contact us and we will delete it.
12. Third-party links
The Site may link to third-party websites. We are not responsible for their privacy practices. Review their policies separately.
13. Changes to this Policy
We may update this Policy from time to time. Material changes will be noted by updating the “Last updated” date above. Continued use of the Site after changes constitutes acceptance.
Questions about this document
- info@vellarin.ai
- +1 (202) 351-1599
- Vellarin AI · Miami, Florida, USA